Organizational Culture and Employee Engagement: Special reference with the Divisional Secretariat in Ampara District, Sri Lanka

Abstract

Organizational culture and the understanding thereof can be regarded as a fundamental component within any organization. Organizational culture determines how employees communicate with one another and also with various stakeholders. The aim of this study was to assess certain aspects of organizational culture, and how this culture determined the employee engagement within a Divisional Secretariat office with the sample of 200 staffs as respondents were selected through simple random sampling technique. Power culture, Role culture and Support culture were identified as important elements on the engagement of the job. It is clear from the findings of this study that there is a strong connect between organizational culture and employee engagement. However as with many other divisional secretariat office, Divisional Secretariat office has a culture of malicious compliance. In fact, one could argue that strict compliance regulations are proving to be a major deterrent in getting tasks done efficiently and it ultimately also hinders innovation. The divisional secretariat office will need to implement a number of changes in this regard.